GILL TELLS HIS WHOLE STORY
Pleatco 2011 Perfect PoolGuy
Winner of the Perfect PoolGuy Contest 2011As a renowned service technician for Bay Area Pool Se...
Gil Serrano
As a renowned service technician for Bay Area Pool Service, Gil Serrano has always wanted to “work for a growth oriented company which will allow [him] to learn and continually improve [his] skills.” His goal in the industry is to convey Bay Area’s vision through high performance and positive interactions with vendors, customers and co-workers.
Gil began his career in the pool and spa industry in 1997 as a service technician; he absorbed information on pool cleaning, filtration, and equipment like a sponge. Fourteen years later Gil continues to pursue further knowledge within the industry and continuously works towards being “service master” in Florida state. Amongst coworkers and clients alike, Gil is known as the pool whisperer because he uses all five senses to diagnosis and fix a pool in distress.
Gil is now committed to his position as manager of the service department at Bay Area Pool Service and is proud to hold the title of 2011 Perfect PoolGuy title.
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Watch Jen tell her great tale.
Gold Coast Swimming Pools, Glen Cove, NY
Jennifer’s first dip into the pool service industry began as a little girl assisting her father...
Jennifer Angevine
Jennifer’s first dip into the pool service industry began as a little girl assisting her father in basic pool service. Looking back on these memories Jennifer smiles as she now owns her own company, Gold Coast Swimming Pools. Jennifer is extremely well regarded by her employees and clients, constantly referred to as fair, honest, caring, exceedingly appreciative, and known to never take shortcuts.
A story her aunt Beth believes exemplifies her best characteristics begins with a bad storm. One of Jennifer’s customers requested her to stop by to look at a problem in person. Even in the middle of a storm Jen promised to get there right away. She jumped in her car and as she was driving, a tree fell three car lengths ahead. Immediately, Jennifer grabbed her saw, chopped up the tree, and tossed it to the side of the road... believe it or not, she made it to her appointment on time.
Jennifer’s amazing dedication to the industry and local community impresses Pleatco as much as her clients. She continues to pursue cutting edge technology and is dedicating to furthering her own education in the pool and spa industry. Jennifer is crowned 2011
Perfect PoolGal and could not be more proud.
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Jim DeBerry
2011 Industry Achievement Award
While working in the pool and spa industry, Jim has excelled across the board. He is always excited about learning more and improving within every facet of his business. Jim’s enthusiasm and dedication to his business, the community, and this industry is exemplified through his every effort: YouTube videos, marketing, constant website updates, and much more.
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Chris Hamm
2011 Future Leadership Award
Besides “reliable and professional,” Chris Hamm constantly peruses being the best in the pool and spa service industry. He looks to learn more and stay on top of new technologies, best practices, and water care. We know he has a great career ahead of him as well as a beautiful family to raise.
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This totally ROCKS!
PoolGuy Video Entry
A dedicated dad, awesome PoolGuy and a singer to boot!
Jonathan Santoscoy
2011 Most Creative Entry
Jonathan is almost as dedicated to being the best pool service man as he is to being an amazing father to his twins. His clients are more than impressed at his dedication to cleaning up after the El Paso deep freeze this past year… when Jonathan is on the job, his clients never worry.
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Annie gets her game on
PoolGal Video Entry
With friends like these Annie is already a winner.
Annie Abbate
2011 Industry Achievement Award
As an experienced tutor outside of the pool and spa industry, Annie brings her teaching skills to the service of her customers. She is water chemistry certified with IPSSA and passes along her knowledge of water chemistry to her customers in “pool school.” Besides volunteering in her local community, Annie is known by her customers as being the most gracious pool gal around.
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Voters take note of this great entry.
FAB PoolGuy Entry
Paul didn't know he would feature in our nation wide advertising campaign when he sent in his p...
Paul Beauparlant
2011 Biggest Personality Award
When it comes to enthusiastic pool guys Paul can’t be beat! From his video, phone interviews, and many references it is clear that Paul loves what he does and his passion is contagious. He goes above and beyond the call of duty and is loved by each and every one of his customers.
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Lesley Leal
2011 Customer Service Award
No one is more fun and spunky than Lesley. It shows through her video and excitement throughout the competition which inspired this award. As customer service manager at Optimus, she works to represent each customer and give them a voice within the company. Besides working with customers, Lesley also fosters a relationship with each individual in the office.
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Bob Charlton
2011 Big Heart Award
Bob is referred to as “a class act,” and “a saint” by his references and customers. He has worked across several industries in his life, but finds a true kinship in the pool and spa industry. His big heart grows though directly helping others and sponsoring foster children.
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Great Video Entry
PoolGuy Video Entry
A HILARIOUS ROMP WITH MR.CARTRIDGE HIMSELF!
Larry Sniezek
2011 Most Creative Award
Larry expresses dedication, honesty, excellent customer support, understanding of our products, proficiency in solving problematic issues, and a captivating personality that keeps customers coming back. He realizes that business is not only about customers, but also about earning respect from employees as he creates a warming environment for his staff!
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